Technical service
and support

Installation, maintenance and field support 365 days a year. Customer education and training


Maintain the operational continuity of the installed equipment.


Optimize the use of our clients' resources and the investments made.


Constantly educate our customers on the benefits of equipment.

Our philosophy

TriDM’s team of technicians and engineers are trained directly in the factory of our suppliers. TriDM is available for attention 24 hours a day, 7 days a week, 365 days.



Our team has more than 15 highly specialized engineers and technicians as well as administrative support personnel to meet your needs. We are constantly growing and strengthening our presence in the market. Our objective is to offer a comprehensive technical service based on 4 operational axes:

1. Preventive and Predictive Maintenance

Our team of technicians and engineers always plan and operate based on the hospital client.
We seek to anticipate the needs of our…

2. Corrective Maintenance

TriDM has a technical service available 24/7, 365 days a year to attend to corrective maintenance. Our technicians and team…

3. Equipment Installation

Our technicians have optimal protocols for pre-installation-installation and post-installation of equipment. Hospitals are…

4. Training and education

Education and training are a fundamental complement to equipment maintenance and installations. Our service team…

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